The software system that is best for your business will largely depend on the type of industry you are in, the size of your business and how you want your staff and customers to access it.
There are various software products available for businesses that are ready-made, also known as off-the-shelf. However, many businesses find that ready-made software does not provide what they require or in the way they require it. These businesses choose a different route and have their software custom-made.
If your interested in custom software, then please read on ...
Whether you are a new starter or an established business, when you are looking to invest in new software, you need to determine your goals in advance. This will ensure you receive a maximum return on your investment.
First you need to investigate the limitations of your current software system and consider which software changes or additions, would increase your business efficiency.
To help you start thinking about this, we have listed some typical areas where software can improve your business processes and increase staff and customer satisfaction.
You don't have to rely solely on yourself in order to determine your goals for your new software system. Here are a few examples of people who may have the knowledge to help you make these important decisions:
Talk to your staff, these are the people who work with your business systems on a day-to-day basis. They may have already recognized where your current software succeeds and fails. Often they will have ideas of how things could be improved, how to reduce errors and what tasks could be automated.
Talk to your clients and customers, they may have suggestions on what information they would like to access regularly. How they would prefer to access it and when and what notifications they would like to receive.
Talk to an IT business specialist, they can guide you on hardware issues and analyse whether the software you intend to purchase would be compatible with your existing hardware. During the course of their career they will have been exposed to various forms of business software and may be able to recommend products or software development companies.
If your still unsure or just don't really know where to start, TotalRen offer a software consultancy service, with a free no obligation consultation.
We will look at your current software system, talk to you and key members of your staff, with the aim of creating a software solution that will maximize your business's efficiency.
With years of experience in developing and consulting on software, we can find efficiency gains that the above groups are unlikely to be aware of.